Question 1

Is this capping unit original or a compatible aftermarket part?

Accepted Answer

This is an original Epson-grade capping unit specifically designed for the L18050 model. It is not a generic or third-party compatible part.

Question 2

How long does delivery take and is the part insured during transit?

Accepted Answer

Orders are dispatched within 1 working day from Navi Mumbai. Shipments include transit insurance, so you are covered against damage or loss in transit.

Question 3

What signs indicate that the capping unit on my L18050 needs replacing?

Accepted Answer

Common signs include persistent printhead clogging after cleaning cycles, ink pooling around the capping area, or the printer failing to maintain head pressure when idle. Replacing the capping unit typically resolves these issues.

Question 4

Can I install this capping unit myself, or do I need a technician?

Accepted Answer

Installation requires disassembling part of the printer carriage assembly and is recommended to be done by a trained technician. Creative Graphics offers Pan-India on-site installation support — contact them at the time of purchase for details.

Question 5

What is the return or replacement policy if the part arrives defective?

Accepted Answer

If the capping unit arrives damaged or defective, raise a claim within 48 hours of delivery with unboxing video evidence. Transit-insured orders are eligible for replacement or refund as applicable.

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