Privacy Policy

At Creative Graphics E-commerce (referred to as “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.dtgdtf.com] (referred to as the “Site”) and interact with our services. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site.

Collection of Personal Information:

  • We may collect personal information, such as your name, email address, shipping address, phone number, and payment information when you place an order on our Site.

Use of Personal Information:

  • We use the personal information collected to process your orders, communicate with you about your orders, and provide customer support.
  • Your email address and phone number may be used to send you updates about your orders, promotions, and newsletters. You may opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email.
  • We may use your information to improve our products and services, customize your shopping experience, and analyze trends and user behavior on our Site.

Disclosure of Personal Information:

  • We may share your personal information with third-party service providers, such as payment processors and shipping companies, to fulfill your orders and provide services on our behalf.
  • We may disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Data Security:

  • We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Retention of Personal Information:

  • We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights:

  • You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to the processing of your personal information.
  • If you have any questions or concerns about your personal information or this Privacy Policy, please contact us at [sales@dtgdtf.com] or [+919699998080].

Advertising, Analytics and Cookies:

  • We use cookies and similar technologies from advertising and analytics providers, including Google (Google Analytics and Google Ads) and Meta Platforms (the Meta Pixel for Facebook and Instagram), to understand how visitors use our Site, to measure the performance of our advertising, and to show you relevant ads on those platforms.
  • These technologies may collect your device identifiers, IP address, browser information, pages viewed, and actions you take on our Site such as viewing a product, adding an item to the cart, starting checkout, or completing a purchase.
  • We may share a hashed (irreversible, encrypted) version of your email address or phone number with Google and Meta so that they can match you to your existing account on their platform. This is used to show ads to our existing customers, to exclude customers from certain campaigns, and to help those platforms find new audiences similar to our customers. We never share your name, address, payment details or order contents for advertising purposes, and these platforms are contractually restricted from using this data for their own purposes.
  • Your choices: you can opt out of personalised Google ads at adssettings.google.com and adjust Meta ad preferences at facebook.com/adpreferences. You may also block cookies in your browser settings. To request that we remove your details from our advertising audiences, contact us at [+919699998080] and we will action it.

Changes to Privacy Policy:

  • We reserve the right to revise this Privacy Policy at any time without prior notice. Any changes to this Privacy Policy will be effective immediately upon posting on this page. By continuing to use our Site after any such changes, you acknowledge and agree to the updated Privacy Policy.

Thank you for trusting Creative Graphics E-commerce with your personal information. If you have any questions or concerns about this Privacy Policy, please contact us.