Question 1

What does the ₹5,000 prebook amount cover, and when is the balance due?

Accepted Answer

The ₹5,000 is a booking deposit that secures your unit for dispatch by the 25th of the month. The remaining balance is payable before dispatch; Creative Graphics will confirm the exact amount and payment link after booking.

Question 2

Is on-site installation included in the price?

Accepted Answer

Free shipping is included pan-India (excluding North-East locations). On-site installation and a technician visit are available for an additional ₹7,000, payable directly to the technician at the time of visit.

Question 3

What is in the box with the X-Arc 600 Pro?

Accepted Answer

The package includes the X-Arc 600 Studio model DTF printer. For a complete accessory list (inks, cables, software), contact Creative Graphics before placing your prebook so you know exactly what arrives with the unit.

Question 4

How long does delivery take after the prebook is confirmed?

Accepted Answer

Units prebooked before the 25th of the current month are dispatched by the 25th. Actual transit time depends on your location; Creative Graphics will share tracking details once the shipment is picked up.

Question 5

What warranty is provided on the X-Arc 600 Pro?

Accepted Answer

Please confirm the full warranty terms with Creative Graphics at +91-based contact on dtgdtf.com, as the listing does not specify a warranty period for this model. Ask specifically about the mainboard and print head coverage before booking.

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